Privacy Policy
—Gyukatsu Kyoto Katsugyu Australia
1. Introduction
Gyukatsu Kyoto Katsugyu Australia (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and protect your personal information.
2. What Information We Collect
We may collect personal information including:
Personal Details
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Name
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Email address
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Phone number
Transaction Information
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Orders placed through our website or third-party platforms
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Payment information (processed securely via payment providers)
Website & Digital Data
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IP address
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Browser type
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Pages visited
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Cookies and tracking data
Marketing & Engagement Data
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Preferences and interactions with our advertisements
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Responses to promotions or campaigns
3. How We Collect Your Information
We collect personal information when you:
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Visit our website
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Place an order online
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Sign up to receive marketing communications
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Interact with our advertisements (e.g. Meta, Google)
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Contact us via email or social media
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Participate in promotions or competitions
We may also collect information from third-party platforms such as:
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Online ordering systems
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Delivery platforms
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Social media platforms
4. Why We Collect Your Information
We collect and use your personal information to:
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Process orders and payments
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Provide customer service and support
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Improve our products, services and website experience
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Send marketing communications (if you have opted in)
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Measure and improve advertising performance
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Comply with legal and regulatory obligations
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Improve website functionality
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Understand how users interact with our website
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Deliver relevant advertising through platforms such as Meta and Google
You can manage or disable cookies through your browser settings.
6. Disclosure of Personal Information
We may disclose your personal information to:
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Payment service providers
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Online ordering and reservation platforms
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Marketing and advertising platforms (e.g. Meta, Google)
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IT and website service providers
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Professional advisers (legal, accounting)
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Government or regulatory authorities where required by law
We do not sell your personal information.
7. Overseas Disclosure
Some of our service providers (such as cloud, marketing or booking platforms) may store or process data overseas.
We take reasonable steps to ensure these providers handle your information in accordance with Australian privacy standards.
8. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes:
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Secure payment processing
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Restricted access to systems
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Use of reputable third-party providers
9. Access & Correction
You have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate or incomplete information
To do so, please contact us using the details below.
10. Marketing Communications
If you have opted in, we may send you marketing communications about our products, promotions and events.
You can unsubscribe at any time by:
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Clicking the unsubscribe link in emails
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Contacting us directly
11. Complaints
If you believe we have breached your privacy, please contact us.
We will investigate and respond to your complaint within a reasonable timeframe.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact Us
For any privacy-related enquiries, please contact:
Gyukatsu Kyoto Katsugyu Australia
Address: Level 2.01, 252 Pitt Street, Sydney NSW 2000
